Trident Intelligence Platform Trident Intelligence

Support

Trident Intelligence is a login-protected business application for vessel support, technical knowledge access, and source-linked documentation workflows. If you need help with access, account issues, or technical questions, use the contact details below.

What to include

  • App version and device model
  • A short description of the issue
  • Any relevant screenshots or error details
  • Your account email or user ID, if the issue is access-related

Access and account help

Accounts for Trident Intelligence are provisioned as part of the underlying business service arrangement with Trident Virtual. If you cannot sign in, need account access, or require role changes, contact product support using the email above.

Technical assistance

The app provides AI-assisted, source-linked responses for vessel-support workflows. If you notice an issue with chat responses, cited sources, manuals, or document access, please include the relevant session title or document name in your support request.

Trident Intelligence and all AI-generated guidance are advisory only and must be verified against official manuals, procedures, and operational requirements.